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LEAD PRODUCT DESIGNER

I design complex
products into
simple experiences.

I design B2B SaaS and AI-powered products that
turn complex workflows, data and business requirements
into intuitive, scalable experiences.
View Selected Work
About Me

15+

Years
Digital Design

8+

Years
Product/UX

4+

Years
B2B SaaS

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B2B SAAS

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AI POWERED

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ENTERPRISE UX

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COMPLEX WORKFLOWS

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DESIGN SYSTEMS

SELECTED WORK

A selection of products, workflows and systems I've designed across SaaS, AI and enterprise experiences.

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AI Creator Search

Helping the brands find the creators faster with AI.

AI Powered

Search

B2B SaaS

View Case Study 

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AI Insight Summaries

Turning complex data into quick actionable summaries.

AI Powered

Summary

Insights

View Case Study 

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AI Creator Safety Score

Showing creator risk easier to understand and act on.

AI Powered

Trust & Safety

SaaS

View Case Study 

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Custom Reporting

Helping the brands find the creators faster with AI.

Personalisation

Data

B2B SaaS

View Case Study 

DESIGN IMPACT

Design isn't just about what the product looks like.

It's about what becomes possible.

Tools used for track, measure and analyse the data:

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61 %

Reduced time to add creators from searching to adding them to Campaigns in 30 days.

PROJECT: AI CREATOR SEARCH

43 %

Action taken rate in the first 30 days compared to the 12% rate of previous month

PROJECT: AI INSIGHT SUMMARIES

57%

Started using score  before adding creators to campaigns in the initial 30 days.

PROJECT: AI CREATOR SAFETY SCORE

31 %

Started building it gradually in the first 7 days and grew to 58% in the first 30 days.

PROJECT: CUSTOM REPORTING

DESIGN APPROACH

From ambiguity
to clarity

01

Understand & Frame

Research users, business goals, technical constraints and the existing experience. Turn research into clear problems, opportunities and priorities.

02

Explore & Ideate

Look for similar experiences, tools, or products in the market and brainstorm, and develop user flows, journeys, information architecture, and sitemaps.

03

Design & Validate

Build multiple concepts, low-fidelity designs, and quick prototypes and test ideas with target users, key stakeholders, collaborators, and product data.

04

Launch & Measure

Partner with product and engineering teams to deliver the solution, monitor adoption and performance, and measure its impact against user needs and business goals.

05

Test & Iterate

Get user feedback, analyse product data, identify usability gaps, and continuously refine the experience to improve usability, effectiveness, and user satisfaction.

NOTABLE PRIMITIVES

Essential Criteria for Seamless Design Execution and Consistency

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Design Philosophy

Complex doesn't have to mean complicated.
The best product experiences hide complexity without hiding capability. I work at the intersection of user needs, business goals and technology to make complicated products easier to understand, easier to use and easier to scale.

—The three philosophy I try practising are

  1. Understand before designing
    Good solutions start with understanding the problem.

  2. Simplify without oversimplifying
    Remove unnecessary complexity while preserving the power users need.

  3. Design beyond the screen
    Think about systems, workflows, teams, technology and the long-term product.

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Designing for Scale

Great products aren't built one screen at a time.
I've helped establish scalable design foundations using reusable components, design tokens, patterns and documentation—creating consistency while enabling teams to design and build faster.
 

—The three design system I worked in the recent

  1. Echo Design System (Bazaarvoice, 2023-2026)
    23 Components • 48 Standardised Elements

  2. Eva Design System (Affable AI, 2021-2023)
    51 Components • 187 Standardised Elements

  3. Lux Design System (JouleiQ, 2018)
    67 Components • 111 Standardised Elements

Since 2018, I've gradually practised variables, layouts, design tokens and integrated design-dev UI tool like Storybook

LEADERSHIP

I design with teams, not just screens.

Mentor

Support designers through feedback, critique and coaching.

Facilitate

Run workshops to help teams align around problems and opportunities.

Collaborate

Work closely with Product, Research, Engineering and business stakeholders.

Advocate

Bring user needs and UX design thinking into product decisions.

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ABOUT

A designer shaped by different disciplines.

I started my career in visual and motion design before moving into UX and Product Design.
That journey taught me to look at products from both sides: the craft of creating compelling interfaces and the deeper work of understanding people, systems and problems.
Today, I design complex digital products across B2B SaaS, enterprise, commerce and emerging AI experiences.

Read more about me

EXPERIENCE

Bazaarvoice

Group Product Designer

  • Designed AI-powered creator discovery and campaign experiences.

  • Spearheaded the UX for reporting, commerce, and creator-management workflows.

  • Contributed to scalable design-system patterns and product-wide UX consistency.

  • Orchestrated designs epics across Product and Engineering from discovery through delivery.

October 2023 to June 2026

B2B SaaS · Creator Marketing · AI

View full experience

CERTIFICATIONS

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Human Computer Interaction-HCI

The Interaction Design Foundation

December 2019

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Certified Usability Analyst (CUA)

TM

Human Factors International

December 2020

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Professional Diploma in UX

UX Design Institute

Ongoing

Lead Product Designer

B2B SaaS · AI · Enterprise UX

Work

About

Resume

Email

LinkedIn

© 2026 Gladston Davis Johnson
All rights reserved

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